Introduction

Welcome to Best Hotels Greece. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your data when you use our website and services.

Information We Collect

We may collect the following information when you visit our website or use our services:

• Personal Information: Name, email address, phone number, and other contact details provided during registration or when you book a hotel.
• Transaction Information: Booking details, payment information, and any correspondence related to your hotel reservations.
• Usage Data: IP addresses, browser type, operating system, and other information regarding your interaction with our site.
• Cookies: Information collected via cookies to enhance your browsing experience and personalize content.

How We Use Your Information

The information we collect is used for the following purposes:

• To process hotel bookings and communicate with you regarding your reservations.
• To personalize your experience on our website and show you relevant hotels based on your preferences.
• To improve our services by analyzing website usage and trends.
• To send marketing communications, newsletters, and promotional offers, provided you have opted in for such messages.
• To comply with legal obligations and resolve any disputes.

Data Sharing & Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers under the following circumstances:

• Hotel Partners: We may share your booking details with the hotels you reserve through our platform.
• Service Providers: Third-party service providers that assist in payment processing, customer support, and marketing services.
• Legal Requirements: If required by law or in response to legal processes, we may disclose your information to government authorities.

Security of Your Information

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for sensitive information, secure servers, and restricted access to your data.

Your Rights

You have the right to access, correct, update, or delete the personal information we hold about you. Additionally, you may request that we stop using your data for marketing purposes at any time. To exercise these rights, please contact us via the details provided in the "Contact Us" section below.

Use of Cookies

Our website uses cookies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device. You can choose to disable cookies through your browser settings; however, this may affect the functionality of our site.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or relevant regulations. Any updates will be posted on this page, and the "last updated" date will be revised accordingly.

Contact Us

If you have any questions or concerns regarding this privacy policy or your data, please reach out to us at:

• Email: [email protected]
• Phone: +30 21 0523 3228
• Address: Sokratous 49, Αγία Μαρίνα 105 52, Greece